Delete my data
Cheek Puff Hamster has no account, so almost all data is only on your phone. Here is how to delete everything.
1. In the game
Open the game → Settings → For grown-ups (answer the parent check) → Delete game data → confirm. This deletes the hamster, coins, items and settings from the phone. It cannot be undone.
2. Uninstall the app
Uninstalling the game removes all its data from the phone.
3. Delete the Android backup
If Android backup is on, a copy of the game save may be in your Google account. To delete it, open the phone's Settings → Google → Backup (names can differ by phone) and manage or delete the app data there, or turn backup off.
4. Ask us to delete data we hold
We may hold crash reports, purchase check records, purchase records and emails. To delete them, write to support@cheekpuffhamster.app with the subject “Delete my data”. If you can, add the Google Play order number (it helps us find purchase records).
We answer within 30 days. Crash reports are deleted automatically after 90 days. Purchase and tax records that Spanish law requires us to keep are deleted when that period ends.